Refund Policy

1. 24-Hour Guarantee

We offer a strict 24-hour money-back guarantee for all new Minecraft Server Hosting plans. If you are unsatisfied with the server performance within the first 24 hours of purchase, you may request a full refund to your original payment method.

2. Exceptions

Refunds are not granted under the following conditions:

• The server was used to break our Acceptable Use Policy (e.g., launching DDoS attacks, hosting malicious software).
• You are requesting a refund for a Dedicated Server (these are provisioned manually and are non-refundable).
• The 24-hour grace period has already passed.

3. Processing Time

Refunds processed via Cashfree generally take 5-7 business days to reflect on your bank or credit card statement, depending on your financial institution.